Privacy Policy

Privacy Policy – Liberty and Flame UK

Last Updated: 23/12/2025

At Liberty and Flame UK, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

1. Information We Collect

Personal Details: Name, address, phone number, email.
Service Details: Information related to plastering services requested.
Website Data: IP address, browser type, pages visited, cookies.

2. How We Use Your Information

To provide and manage plastering services.
To communicate regarding quotes, bookings, and updates.
To comply with legal obligations.
To send marketing communications (only with your consent).

3. Legal Basis

We process data under:

Contractual necessity – to deliver services.
Legal obligation – compliance with UK law.
Consent – for marketing.
Legitimate interest – improving services.

4. Data Sharing

We do not sell your data. We may share it with trusted service providers (e.g., payment processors) under strict confidentiality.

5. Data Retention

We keep your data only as long as necessary for service delivery and legal requirements.

6. Your Rights

Under UK GDPR, you have rights to:

Access, correct, or delete your data.
Withdraw consent for marketing.
Lodge a complaint with the ICO.

For any queries, contact: deanmaguire928@outlook.com

Terms & Conditions – Liberty and Flame UK

Effective Date: 23/12/2025

1. Services

We provide plastering services including skimming, rendering, and decorative finishes. All work is subject to an agreed quotation.

2. Quotations & Pricing

Quotes valid for 30 days.
Additional work may incur extra charges.

3. Payment

Deposit may be required before work starts.
Full payment due upon completion.
Late payments may incur interest.

4. Cancellations

Minimum 48 hours’ notice required.
Late cancellations may incur a fee.

5. Client Responsibilities

Ensure safe access and site preparation.
Secure valuables and pets during work.

6. Guarantees

12-month workmanship guarantee (excluding misuse or external damage).

7. Liability

We hold public liability insurance.
Not liable for indirect or consequential damages.

8. Governing Law

These terms are governed by the laws of England and Wales.